Practical rental that need some work
Submitted: March 28, 2013
Stayed: February 2013
I was somewhat dissatisfied with the condition of the vacation rental.
I was happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.
If you read directions well, finding it is very easy, it's even on Google Maps. Check-in is straightforward, only need search around the house to find the 2nd floor key lockbox. Many amenities as expected in the house, but could use some upgrade (no stainless-steel cookware, knifes are not sharp...), we like the books, coolers and lots of things we don't use (we didn't touch the hottub, nor the washer/dryer). A couple of bad experience: 1) The main 2nd-floor bathroom leaks, so we only used it once. 2) there are some spoons/dishes not thoroughly cleaned (but it's easy to clean them again). What's good about it: many rooms so that each person can have one's own room :)
Manager responded on 3/13/2013:
Thank you for your review, we will share your concerns with the owners and housekeepers. We hope that other prospective guests wil read ALL reviews as we feel yours is a little harsh. This is one of the BEST kept rentals we manage and we know that guests LOVE it! Mahalo, Hawaii Holiday Management
Helpful votes: 0/1
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