One Family' Thoughts
Review Submitted: December 18, 2008
Date of Stay: November 2008
First off, our family has been renting through vrbo for years. We have always had our expectations surpassed. Although this was a nice home, the advertising of it is a miss. It is not private, from any side of the home you can see eight other homes. The back side shows a few trailers. It also mentions "lake view". There is no lake view from any window or porch in the home. If the neighbors across the street cut down the huge trees which border the lake, you may get a small glimpse of it. It was clean, although it was certainly cleaner when we left. There has also been a dog in the home, which you could frequently get an odor from. We have stayed in beach homes on the beach for much less. We did go with this home on the basis of it being "private" with "lakeview". Which neither were supplied.
Owner's Response: This is the first negative comment I have ever had on any of my 10+ vacation rentals in over 5 years of doing this. Falls under you can't please all of the people all of the time, I guess. Upon arrival this guest was unhappy so I offered to refund 100% of his money. He was told that the property was Lake Access and not Lake front by my secretary Brittany several times leading up to the rental. Then when he got there he for some reason was disappointed it wasn't Lake Front. As far as the other concerns, the home was cleaned thoroughly prior to their arrival by the same cleaning company I have used for the last two years and never had a complaint and the listing does not say private or secluded anywhere so I am not sure why they thought it was such. The lake is a private lake not a public assess lake, that is the only time private is used in the listing.
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Helpful votes: 5/5