Only positive review would be the location...walking distance to beach and town...but,,,,,,
Submitted: June 15, 2011
Stayed: May 2011
I found it frustrating to deal with the owner. Instructions to house, info re: obtaining key, etc. was not received as promised until I had to email again to get info. Sec. deposit check was not returned as promised, after waiting 2 1/2 wks I contacted owner and was notified check was "torn up" and would not be returned. I feel I need to put stop payment on check to rest easy now. As the cottage was steps behind the main out, numerous full and uncovered garbage containers and plastic bags of rotting trash from previous renters was our view (and smell) if we wanted to sit on the front porch. Birds were constantly pecking at them. The yellow adirondack chairs had to be scrubbed clear of old, dried bird droppings, dead leaves and bugs before we could use them. The welcome mat and front porch slab had to be swept clean of old, dead bugs, dead leaves and mold before we could begin to walk in and out of the front door. Used razor and discarded shampoo bottles were found in the outside shower (we decided not to use that shower). It seems the place had not had renters for awhile and maybe we were the first in it for the season but attention should have been made to these and numerous other details before we were allowed to rent. I would not recommend this rental to any of my friends or relatives.
Owner's Response: Unfortunately all guests cannot be satisfied. 1) Key and rental information was provided in a timely manner. 2) Security deposit check was never cashed therefore it was destroyed upon rental termination. I will clarify lease terms to reflect destruction rather than return. Return is used when damage deposit check is deposited. 3) Renters have the responsibility to put trash out front on collection days. All renters are informed that trash days are Monday and Thursday. Someone has to move the cans to the curb. 4) & 6) I have spoken to cleaning crew regarding these issues. 5) The welcome mat has been replaced.
Thank you for pointing the deficiencies as this comes as a surprise since we have over 5 years of rentals and never had a complaint. My apologies.
Helpful votes: 2/2
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