Luxury is subjective but...
Submitted: October 15, 2012
Stayed: September 2012
We have used Homeaway.com and VRBO.com for the last several years and this unit was our 11th rental through these sites. This is the first time we have felt that a unit did not meet our expectations. While the unit appeared to be kept clean, the sheets and bedspread had stains and the chair cushion next to the 19" television was also stained. Not what we would expect from a unit that is indicated as luxury. The kitchen is serviceable, but of the three frying pans, one had the Teflon severely scratched off, one had a very loose handle and all appear to be in need of washing before being used. The steak knives in the block had either rust or had not been cleaned. While the bathroom looked very nice from the pictures, the shower floor needed caulking and this just gives the impression that it may not be very clean, plus there was a poorly repaired ceiling problem right above the shower. It would have been nice to be able to open the patio door, but it had no screen door. Even with the windows closed the outside noise is constant. We were able to hear all of the street traffic, sirens, people talking on the street as well as the noise from the unit across the walkway. I believe that if this unit were a hotel, it would receive at best a two star rating out of five. We ended up leaving. To end on a positive note Alii Beach Rentals worked with us, as best they were able, to make some financial concessions even though the contract indicated no refunds.
Helpful votes: 4/5
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