Great place to stay for ski weekend
Submitted: February 7, 2011
Stayed: January 2011
Wonderful location- close to Ellicottville and Holiday Valley ski resort. Clean and spacious house for a large group or family. Best place we have stayed in so far surrounding Ellicottville. There were 8 in our group - 3 adults and 5 teens. I had a little different experience than the posting before mine from Jan. 2011. When we arrived driveway had been plowed but deck was covered with well over a foot of snow making it impossible to even walk on it. We fought to clear a spot around hot tub just to be disappointed upon opening it and getting the water circulating and finding it was not maintained properly before our weekend stay. Cloudy water with strong foul odor. House was great as far as cleanliness. Well-stocked kitchen aside from needing a new spatula or 2 for eggs, pancakes, etc and some new dishtowels and dishcloths would help too. One thing that was lacking - washcloths. There were 8 of us and only 6 washcloths could be found so this created an issue. We made due but I was a little upset because I had emailed ahead of our trip to inquire about just this thing. Had I known this, I would have brought some along. It accommodates 11 guests so it should have 11 towels and 11 washcloths. Outside entryway lighting was burnt out which made it dangerous to enter after dark due to the icy conditions at the doorway. No replacement bulbs could be found in the house anywhere or we would have changed the bulbs. Downstairs bathtub drains slowly so you are standing in ankle-deep water while showering.
My suspicion is the house is maintained by a cleaning person/agency who does not have an eye for little details aside from cleanliness that really do matter to a paying guest. If these issues are addressed we would definitely stay here again and again when heading to Holiday Valley for a ski weekend!
Families with Teenagers,
Families with Young Children
Owner's Response: We are grateful for any of our guests taking the time to comment on our property. There have always been plenty of washcloths in the past and the supply has been replenished. We have also replenished the kitchen utensils. We have a wonderful cleaning and maintenance staff who check the house on a weekly basis. We check the house ourselves every one to two weeks. There are plenty of light bulbs in a kitchen closet to replace bulbs as they are needed. We have a professional pool and spa company service the hot tub on a weekly basis and have had no other complaints regarding it. Lastly, we are sorry that the guests had to clear a way to the hot tub, but all the snow in Ellicottville make this an ongoing challenge, but it also makes for great skiiing!
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