Two families from Chicago
Our stay was 7/30 - 8/6. The location couldn't be better with the closeness of the beach and the restaurants/shops. While the amount of steps was expected, they could use some upkeep as some of the nails are starting to pop up. The porch was a perfect start and end to all our days but could use some more seating and some minor upkeep of the existing chairs. The four bedrooms are very nice but the back bedroom on right side of home had a very squeaky bed and was the only room not to have a TV. We felt the loft area was not a good place for sleeping as one can hear everything from doors shutting, microwave running, etc. echoing from the main level. Also, while we never ran out of hot water, we could not run two showers at the same time as the first one to start got the hot water. We did make use of the outside showers for rinsing off after returning from the beach. The house is very nice, but we felt that for the price, it should have provided a few more amenities such as kitchen towels, extra trash bags, toilet paper, etc. Overall, we had a very nice time and enjoyed our stay at the Penthouse.
Tourists without a Car,
Owner's Response: Thanks for your great review. We always advise guests that they should not try to sleep adults in the loft as there is no bathroom in the loft. Typically, the loft is used by teenagers in the group and they love having their own space!
We have taken care of the pop-up nails you noted, thanks!
We have a full-time, 24-hour a day property managment company with concierge services right on the island, literally 4 minutes away. They are always available to come out and oil a squeaky bed, check the thermostat on the water-heater, etc. but they can't help if they aren't informed of an issue. Starter rolls of toilet paper are provided for each bathroom, a starter roll of paper towels, kitchen garbage bag, and tablets for the dishwasher. This makes it so that guests don't have to run to the store right away. However, refills of toilet paper, paper towels, etc. once the starters run out are up to the guest. Guests are usually very impressed with what they are provided upon check in.
Again, thanks for the 4 star review. It sounds like you guys really enjoyed your stay at the Penthouse. : )
Helpful votes: 2/2
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