August 2008, 4-days-stay
Review Submitted: September 3, 2008
Date of Stay: August 2008
Condo very good located, very quite and central. Regarding cleaness was it ok, but lots of ants in the bathroom, amenities ok, but nothing to get excited, especially beds. Small swimming-pool. Unfortunately unsafe area, appartement was burglered during our absence. Owners didn't take any responsability. Regarding the price, appartement isn't dialy cleaned, would recommend staying in a B+B.
Owner's Response: If this renter would have notified me of the ants in the bathroom while there, I would have sent someone to tend to the problem. As for the size of the pool, it services 200 condos in the Shipyard, and I have never had another tenant complain, nor heard complaints about the smallness of the pool while there myself. This is a gated community, so it is certainly not unsafe-providing that the tenant locks the doors. The officer I spoke with confirmed that the 'burglar' simply walked into the condo, and furthermore, this was the first call about a 'break in' that he had ever received in the Shipyard. While we do not offer daily cleaning, and certainly you can get that if you go to a bed and breakfast, we do offer a full kitchen, laundry, private living area and private deck which you do not get at a b and b. Every option has its trade-offs. When the renter notified me of her loss, I offered compensation of two or three extra days at no expense. Insurance does not cover tenant property and it is the tenant's responsibility to lock the doors-at 1700 miles away I can't simply stop by to check the doors each time a tenant goes out.
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Helpful votes: 9/10
