First time renters beware!
Submitted: December 22, 2012
Stayed: October 2012
the condo was lovely, well stocked and very comfortable. The beach and pool were gorgeous, and immaculate. The view from the deck was breathtaking. We had a wonderful time!
I would caution anyone renting from Marion for the first time! Marion kept our whole deposit and accused of doing damage to her oven, using extra bedding and not putting things back in the cabinets where they belonged.
The day we left my sister commented that she bet most renters didn't leave things in such good shape, we stripped the beds and piled dirty sheets on top. We washed all of the dishes and put them away. We wiped down bathroom counters and sinks and I cleaned the toilet in the bathroom my husband and I used.. We swep the kitchen and dining room floors two or three times to keep the ants at bay, finding a large piece of glass on the floor the first time. (Her cleaning people obviously missed.). Her biggest complaint was that we used the self cleaning feature on her oven, melting a piece of foil to the bottom and ruining it! HER CLEANING PEOPLE MUST HAVE DONE THIS BECAUSE WE DID NOT! Just beware and be prepared to lose your deposit!
it was still a wonderful vacation spot! She said she would NEVER rent to us again and that is a shame, we were so looking forward to returning and recommending to our friends and family!
Owner's Response: Hello, My husband and I are the original owners/managers of our condo. We take a lot of pride in its care.It has been completely updated.The new stove was bought in July 2012. We try very hard to carefully maintain the condo for our guests and our own use. The guests are asked to list all overnight guests on our Rental Confirmation and at the building manager's office upon registration for emergency and safety purposes. Our Rental Confirmation requests guests to call immediately if they have any concerns.The guest tennisjoy did neither. Only two adults were registered at the manager's office. We, the owners, received no call about the condition of the condo while the guest was there. My husband and I did see the actual disarray of the cupboard, drawers, cabinets and the melted tin foil at the bottom of the stove. We inspect the condo periodically as we live only a few hours away. The cleaning people had not arrived as they have from from 10:30 AM to 3 PM to clean. My husband immediately began to remove the melted tin foil from the oven bottom, but could not remove it completely. I put dishes, glasses, pots and pans, utensils, and miscellaneous kitchen items back in their proper places. Labels are there to indicate where the items belong. This has been especially helpful to the cleaning staff in preparation for the next guests. My cleaning lady and I have worked together for about twelve years to properly maintain the condo for our guests. I then phoned the previous two guests, each with their own week prior to tennisjoy's visit. They both found the condo in good order. The guest who was in the condo immediately prior to tennisjoy's visit is an attorney who has been a regular guest for many years, sometimes staying twice a year. He told me about a spot on a couch pillow. He also felt the hand soap bars were getting smaller and smaller. Oterwise,"It was lovely as usual."
We, the owners, regret having to keep the security deposit. We do, however,expect reasonable care of our condo. We have many return visitors and many referrals. We also enjoy the use of the condo ourselves with friends and appreciate it being in good condition. Thank you for reading our response.
Helpful votes: 3/3
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