Nice house...but disappointing experience
Review Submitted: October 29, 2009
Date of Stay: August 2009
My family stayed at Beroja Palms East in August. The home had everything described and was very clean. The decor and landscaping were nice. We were about two blocks from the beach and everything we needed...beach chairs, towels, wagon, sand castle toys, etc...was there. We had a wonderful time. There were a couple of problems. There was no modem for internet connection, and the hot tub was very dirty. These weren't huge issues. The bigger issue for me though was the deposit. The deposit was never returned despite contacting the owner.
We had a great time and loved the house, even recommending it to friends planning to vacation in the area. So I was disappointed when I ran into this snag.
Owner's Response: The reason the deposit wasn't returned was they destroyed the hot cover, we had to purchase new cover . . This was stated in contract about damages!!!
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