BEAUTIFUL HOUSE!! TOO MANY MOSQUITOS!!
Review Submitted: April 7, 2009
Date of Stay: April 2009
This house, BEAUTIFUL. Very clean! It was suppose to be our "going-out-with-a-bang" house. We were all very excited & looking forward to staying here. The beach; RIGHT there, the kitchen was very nice, we were super excited to get in that jacuzzi & have the doors open like shown in the pictures, & hang out on the balconies & such, but it was sad to realize that we would be devoured there. THE BAD: When we got there Olga not ONCE mentioned anything about mosquitos & left as soon as she could. It also doesnt say anything about mosquitos in the ad, which I'm sure would be very helpful to know. She was very nice about answering our questions, but we could tell she wanted out of there. We soon knew why. We were bit w/in minutes of being alone there. We searched the house for spray & found 3 empty bottles. I tried to call Olga & Jason the next day & neither returned my call (i called Jason at work so maybe thats why he didnt call back) When Olga did arrive on the day of our departure, I mentioned to her about the mosquitoes to which she said that there is a HUGE fan in the living room that she said for us to turn on to get them away, but neither one of us (& there was 4 of us) remember her saying that. I'm still itching from all the bites. lol The jacuzzi, we didnt even bother w/ cause of all the mosquitos around, it was a breeding ground. The BR door to 1 of the bedrooms when u closed it was very difficult to open. We thought maybe it was just the area, but surprisingly enough walking outside in the front there were NO mosquitos. It was all in the house.
THE GOOD: This house is BEAUTIFUL! there is no question about it. it was very clean, everything in order, ac was a very nice touch to the bedrooms. It's in walking distance to the beach. I loved the fact that it was right across the street from a school, we got to see Puerto Rican students & get some really great pics. Its close to alot of touristy-surfer-bars. We had a GREAT TIME doing the night life stuff. A snorkel & sail charter (i wouldn't suggest Katarina try another 1) RIGHT around the corner next to Shipwreck Rest. DELICIOUS!! Tip: dont eat at the mexican seafood spot next door, microwaved the food in our face Grocery store; right down the street, ECONO. A humble souvenir store La Cabana that has very nice & cheap souvenirs right on 115. Rincon is beautiful. If u dont mind bug spray & hungry bugs the whole time, THEN I recommend staying here. I would DEF stay again if they raided the entire house FIRST
Owner's Response: Thank you. We understand mosquitoes in tropical environments is definitely a factor; we the owners are not exempt from bites during our visits. Not only are they aggressive but the volume is high, even more so during spring time.
Olga, our property manager is asked to provide all of our guests with repellent coils, and should also suggest to power on the ceiling fans and floor fan. This combination has been successful for us. Nonetheless, spring time brings a lot of showers thus creating the ideal environment for mosquitoes.
The perimeter around our backyard is lined with vegetation for privacy, but unfortunately it does attract mosquitoes. We try to find a balance to make sure we maintain privacy in this area. This is why there are no mosquitoes in the front terrace. Every spring we continually prune our vegetation aggressively. This task helps but due to the high volume of guests during the month of April, it was difficult to schedule this task. Our future guests can rest assured this has been addressed.
Our property manager is responsible for giving our guests a walk-through upon their arrival, and should be on call 24/7. She is aware of having to notify the owners of any complaints right away. This is a managerial issue we, the owners, are currently addressing with our property manager. Unfortunately the owners are not available at all times due to other responsibilities, but we do encourage our guests to contact us at any time.
The door and lock set to the bedroom is being replaced to address the issue with it being difficult to open. Olga reported the door suffered from damage inflicted by previous guests which affected the mechanics of door knob and lock set.
We truly appreciate all commentary and strive to improve our home and accommodations for all of our guests. Thank you.
Did you find this review helpful?
Yes
No
