Poor Villa, Excellent Resort
Review Submitted: March 9, 2009
Date of Stay: January 2009
First let me mention that the Rio Mar resort is fabulous. So many activities and excellent beaches and restaurants. We will definitely stay within the resort again. As far as the villa is concerned,it does have a beautiful view, however,the villa pictures and description are misleading. The property description never mentions that the loft doesn't actually have a king bed, but that it has two twin mattresses laying on a wood floor. Nor does it mention that you can barely sit up on the bed, let alone stand up in the loft. The picture does not show the bottom of the bed so you have no idea that it's that short up there and that what you are looking at is not a complete bed. We had a terrible time trying to get sleep. Spoke to the owner early in the week then could not reach hime the rest of the time even after leaving messages. Also, many things were not working (A/C, fan, microwave, toaster). The owner's only response to that was "thanks" for letting him know. He's certainly not concerned about getting return customers. Lots of other options for this resort, go with someone else's villa!
Owner's Response: Since this review I have added a Queen Bed to the downstairs main area so the sofa bed is not necessary. The above rentor chose to sleep in the loft and not on what was the sofa bed which is a questionable decision. I am always honest and upfront about the upstairs loft arrangements as you will see from the description of this space here and on my own website. Its more like a bonus for 2 kids. Adults should sleep downstairs on the Queen Bed. (which unfortunately was a sofa bed for the above rentor since the proper Queen wasn't added) However I have to add that 99% of visitors are VERY satisfied and I have many positive reviews and great letters from rentors who stayed BEFORE the queen bed was added. I also have many repeat rentors. I have testimonials available and you can also call any of my repeat customers who can tell you that the villa is VERY good value for the price and perfect for a family vacation or romanitc getaway for a couple. I live in the area and am always available to help with any requests
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