10/10 Excellent
rhyder d.
Nov 13, 2021
Liked: Cleanliness, check-in, communication, location, listing accuracy
Escape from reality
Getting here is quite difficult and you will definitely need an all wheel drive vehicle for this property, but it is so worth it! We were greeted by the lovely Pastora who was AMAZING and she is definitely the reason we're giving this place 5 stars. She gave us the tour, was extremely helpful with any questions we had and her breakfast was phenomenal. As for the place itself, the pictures don't do it justice whatsoever. Everything from the pool, kitchen, balconies, and even the bathrooms were incredible with astonishing views. Literally everywhere you look is just beautiful!
As for our complaints, we were told there was going to be construction and one of the roads would be closed so we were prepared for that, however we had an already paid for excursion one morning and we couldn't leave the property due to EVERY entrance/exit being blocked from construction. We were forced to miss our nonrefundable excursion and were stuck waiting for somebody to clear up one of the pathways. We ended up texting Pastora asking if there was anything we could do, and not only did she find a solution for us but she walked to every pathway going out of her way to look for us and help guide us, she was truly an angel! That was really the only con to our stay here, everything else was amazing. There's even a French spa/restaurant down the hill that we wish we had gone to sooner because it was incredible and super close to us! Overall we couldn't be happier with where we decided to celebrate our anniversary, it was truly a magical experience.
rhyder d.
Stayed 4 nights in Oct 2021