We had to find other arrangements.
Review Submitted: July 27, 2009
Date of Stay: July 2009
The location of the property is incredible, but we had to find another place to stay because of the deep level of uncleanliness. The crusted grease on the pots in the kitchen, the peeling paint, the stained pillows, the very unappealing gas grill outside, the broken garbage disposal, the broken oven fan, etc. was too much. It was at a deep level throughout the house. We don't live like that at home and we did not want to live like that on vacation. We ended up effectively losing a day of vacation searching for another place to stay on the spot.
If the property had some deep cleaning, decluttering, and upkeep/refurbishing, it could make for a very nice play to stay.
Owner's Response: This was an unfortunate situation and as a result of this particular rental, the owner of this property completely addressed all of the issues brought to him about the stay. He purchased all new linens, replaced all of the pillows (including the 2 that were stained, (and purchased pillow covers to be used under the pillowcases), repaired the window frames in question where there was some paint peeling (due to not being sealed properly when painted), they installed a missing part behind the oven and ventilation which gave it the appearance of being dirty- it actually was a newly installed stove that had not been installed correctly and installed to far from the wall. The burnt on grease on a pan, happened to be a cast iron skillet, and it was not "unclean" as stated, but this renter probably does not use cast iron. The garbage disposal: is not broken, but the owner's leave a note to please not use it with the larger amounts of garbage; and the reason is that due to the distance to the street level from the kitchen sewer line, if it is used for heavy garbage, coffee grounds, etc, that should not go into the disposal, it may cause problems with the plumbing.
The renter that reviewed this property was refunded his rent, cleaning fee and all issues were addressed promptly.
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Helpful votes: 1/1