Good location but not worth the price.
Review Submitted: August 21, 2009
Date of Stay: August 2009
Great location and interesting building. However, this apartment is not worth the money. It has all the comforts of home, but it needs a lot of TLC to make it worth the nightly rate. The entryway smells musty and needs basic maintenance. In the appartment: the toilet leaked on to the floor from the bowl when it was fulshed, there are mice in the kitchen, and it is very dark inside inspite of the on-line photos' sun-filled rooms.
The landlord, a very nice man, was responsive to our calls and tried to fix the problems, but for a short term rental situation there was little that could be done and he offered no money back. We choose not to make a big deal about it because we were on vacation and we could not afford the time or money to relocate. We did not really like hanging out or cooking there so we did not save money on food by cooking in as we thought we would. We had other accomodation options at this price range, but thought, based on the posted reviews and photos ,that this one was ideal; in some ways it was, but... we never got comfortable.
Owner's Response: This guest (parents with two teenage daughters) stayed for five days.
There was a mouse during their visit. I received a voicemail at 10.00 pm on Day 2 saying that they had seen a mouse. The following day we addressed the issue with traps and bait.
On Day 4, I received a voicemail (again at 10.00 pm ??) stating that the toilet was leaking but that they had put a towel down. The following morning I found that the toilet bowl was loose from the floor flange and a small leak of water occurred at the end of each flush. I repositioned the toilet and secured the flange nuts – no more leak, and finished by 10.00 am.
The entryway does not smell musty – indeed the stairs carpet had been shampooed top-to-bottom the day before this guest arrived. The guest states that we “need a lot of TLC” but provides no specifics, so I can’t address that topic in any detail. I am the cleaning crew, I am the maintenance crew. I live here, this is my home and I take good care of it.
This guest stayed in our second floor apartment and it is not dark. We have 10 ft ceilings with large windows throughout. The front gets early morning sun and the back gets afternoon and evening sun. The on-line photos are accurate.
This guest states that they did not “hang” or “cook” in the apartment – the trash and unwashed kitchenware (there is a dishwasher) left behind on their departure would challenge that statement.
He states that we “offered no money back” but fails to state that he had received a $200 discount at time of reservation. It was apparent is our last telephone conversation that it was his goal to get an additional discount. He wrote this negative and inaccurate review when he failed in achieving that goal.
We are grateful that the vast majority of our guests are great folk who thoroughly enjoy their visit with us. We hope that any potential guest will look at the other reviews on this website that we have received and make their judgment with those in mind. We look forward to having you visit with us soon. Happy Vacationing.
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Helpful votes: 2/3
marks the location of the property in Eastern Massachusetts
