Location close to beach,however property isses
Review Submitted: December 19, 2007
Date of Stay: July 2007
The location as indicated is close to the beach, however it backs to a 7-11 where there were people hanging out day and night.
The person watching over the property indicated that the owners were away. This was unfortunate because the TV had no volume, the bathroom sink would not drain, we were told that these issues would be addressed when the owners returned. This didn't help our stay. The rubbish was overflowing from the exterior barrels which we put out on rubbish day so that we could discard food left in the refrigerator and cabinets.
The property contains 3 rental units with one off street parking and two tags for street parking. Unfortunately for the other 2 renters, they had sons with cars meeting up with them it became stressful trying to find parking for them.
An extensive list was provided for cleaning required before departure. It would have helped if the supplies were on hand. It was necessary to purchase items to clean to these specifications. Part of our security deposit was withheld as they felt we had not cleaned properly. After corresponding with the owners however they did make good on the balance of our security deposit.
Owner's Response: We are sorry about the guess comments. We have always tried to correct problems as they occur. Problems do occur and we try our best to solve them. Last summer we were rented for 15 weeks solid from Memorial Day to after Labor Day. Our NEW housekeepers and NEW repairman + myself try to keep our units in tip top shape. As mentioned we have a checklist to provide a very clean unit when you arrive and provide the cleaning products for our quests, than have cleaning fee. Our parking, we have 7 spots on street with permits and a 2 car driveway. Normally, this is plenty for three units and their guests. Our rubbish is picked up on Tuesday and we have 4 very large city issued cans, since guests arrive on Saturday there is some overlap. We have a great location one block from the beach in the center of the resort, close to shopping, eating and groceries. I few sorry about my guest, it is my fault. We have changed to prevent this from occuring again. I would hope this guest would come and see the improvements. Thank you.
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Helpful votes: 17/19
