Comfortable, clean condo
Submitted: April 9, 2013
Stayed: April 2013
We had a great experience renting this condo, from working with the owner through our stay there. Communications with Dale were easy, prompt, and clear. The condo is spacious, clean, and well-appointed, and it exceeded our expectations. Beds and baths were very comfortable. The furnishings and appointments were nice, but in a way that you felt comfortable and not worried every second about the kids messing something up. Our kids loved the pool and hot tub, and the grounds of Rim Village were well-maintained. It is a few minutes' drive outside of Moab, but this was nice for us, as it was very quiet and you could see tons of stars. Paradox Pizza delivers there, which was great on our final night. We saw Arches and Canyonlands (both Islands in the Sky and Needles) during our stay, and Rim Village was well positioned for exploring these.
Our only (minor) issue was that housekeeping had left a load of wet towels in the dryer when we arrived. We had been traveling for several days already and needed to do laundry right away, and it was a nuisance to have the washer full. I tried drying the towels while I washed a load of our clothes, but the dryer didn't work very well, and the towels were not dry after an hour plus. I went ahead and took care of my own laundry, but the OCD side of me would not let me leave a load of soured towels, so I re-washed them the next morning, but again, they were not dry after 100 minutes on the highest setting. We went out for the day, and I finished drying them and folded them that night. I guess I should have just left them for housekeeping, because I ended up spending way too much energy on a load of towels they should have done during my vacation. If they can't finish washing and drying the linens in the space of time they spend cleaning the condo between guests, perhaps they should remove the soiled ones and wash them offsite. Or, ask guests to start the wash with their own towels on check out day (which I did). But again, this was minor, and I would like to say that housekeeping left the condo otherwise in perfect condition. Overall, we loved this condo and would stay there again in a heartbeat.
Families with Teenagers,
Families with Young Children,
People with Disabilities,
Owner's Response: Sorry that you found wet towels in the dryer. It is not the norm. I have discussed this with the maid service and it will not happen again. I will also have the dryer checked out to maker sure it is operating properly. If you stay with us in the future, we ask that you contact us immediately if there is a problem so we can resolve it as quickly as possible. We are glad you enjoyed your time in Moab despite the problem. We hope you can come stay with us again.
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