Property not recommended
Review Submitted: July 28, 2009
Date of Stay: July 2009
The property's garden and pool are great. Facilities were good except the handle on the clothes dryer was faulty. The property was fairly clean and well-maintained. Vence is a great location, set back from the sea but within easy reach by car.
The worst features about the whole rental experience were the cool reception from the owners and the fact that they usually live in the house, which was a surprise. There was a lot of family paraphernalia for a rental property, which was disconcerting. On the day we left, Madame handed back the deposit without a smile and the whole family stood at the door waiting for us to leave. No good bye, nothing.
Owner's Response: I thank you to appreciate the quality of failities and the well-maintening of the property.
You forgot to talk about the welcoming, which was good, because we welcomed you with Champagne, I guess you liked it because it has been drunken.
You forgot to talk :You wished a supplementary bed (you were 7 ?), as the villa can welcome s8 person, it was needless to add one more bed , for your comfort I added a bed.
It's real, there is a lot of personal things in the villa: DVD, video games, toys, books and so on... Which are always apreciated from hollidaymakers. Exept in your case.
Your leaving was actually really cold, wihout a smile, because you asked at the last minute( you forgot to warn us about it when you booked the renting, your mails confirm it) to leave Friday rather than Saturday(to avoid traffic jam?). This time again I did my best to please you, but I arrived with 30 minutes late( I accrossed 450km for you). You were dissatisfied with my delay, you missed courtesy.
All the best.
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