Welcome to Quiet Haven, a beautiful, large, 4 bedroom, 3 bath mountain home located adjacent to the Coolfont Resort, in Berkeley Springs, WV!! This home includes a kitchen, spacious family room, 4 bedrooms and 3 full baths. Enjoy the covered porch and the beautiful view it offers. In the summer, enjoy fishing, hiking, tennis, an outdoor pool and lake swimming on the mountainside. Currently the Coolfont Resort is under renovation/expansion and all of the resort amenities are unavailable until further notice. Children welcome.
We recently (Nov 09') spent a weekend at "Quiet Haven" with all of our extended family - nine of us. What a great setup for just getting together to just hang out. Great fireplace with couches to relax in and carry on the fire side chats. Plenty of room for game playing, guitar playing and sleeping. Towels and Linens are provided - that was a nice benefit. The weather was nice so we played some tennis and basketball as well as hiked up through the woods. Lastly, the owners were a pleasure to work with - very nice folks. I highly recommend the place for a family get-together as we had or for multiple couples looking for a nice get away destination.
This home was appealing because the price is lower than most that are rented through other local Berkeley Springs agencies, and we have been on a tight budget. But after five summers of renting here, we will not be back. Whether it is the refrigerator, the washing machine, the air conditioning, the sliding doors, the screen doors, the door locks, the window blinds, etc. it is always something that does not work. Whether it is a covered porch covered in year's of bird droppings (that after three years, I finally spent two hours scrubbing so that my kids could play there without my worrying about disease), a front porch piled with rotting garbage, everything over eye level covered in dust, air filters that are so filthy that even the HVAC technician was appalled, etc. there is always something else that the cleaning crew did not attend to.
This year, the AC did not work upon our arrival. It was my guess (from the fact that the heat was set for "emergency heat") that the compressor has not worked for many months. It took two calls, two texts, an e-mail and six hours to get through to the owner. Then it took 48 more hours to the owner to send a service company to fix it. That company provides 24/7 emergency service, but the owner selected not to even have them come out and investigate.
After our trip I requested partial refund equal to one day's weekend rental fee (we were without AC for two days and six hours). The owners responded as follows:
"It's unfortunate that the air conditioning unit wasn't working when you arrived and we do apologize for the inconvenience."
They did not even address my request, but rather argued with me that the two hours I spent supervising and assisting the AC guy was not necessary. If it were me, I would be thrilled to have a renter take the time to be help the repair man. In this case, their response was:
"The company we called to make the repair is a reputable company and was quite capable of making the repair without supervision or assistance."
If they were so capable, then why make my family suffer in the heat and the humidity for 48 hours rather than have them come right out to fix what turned out to be a wire that had shorted out (due to a stupidly performed repair the last time by a different "capable" company).
Its your money, its your vacation. If you want the best price in town, then this is the house for you. If you want stress-free enjoyment and attentive owners, I'd look elsewhere.
We have already booked our vacation for the third summer in a row at this home. The owners are very easy to work with; the home is comfortable and well equipped; the community has a wonderful pool, baby pool, hot tub, tot lot, and tennis courts; the location is 10 minutes from downtown (churches, restaurants, parks, springs, galleries, spas, etc.), and 20 minutes from Cacapon State Resort (where there is a lake with a beach and paddle boats). So much to do, such a reasonable price; What a great value! We come back every summer.
We stayed here more than 5 years ago but my kids still talk about the fantastic vacation in Berkeley Springs and all of the fun they had in the house playing cards and exploring the woods with their cousins. I would highly recommend this cabin and hope to come back sometime soon!!!
The house was ok but we found dealing with the owner very difficult. It took almost 2 months and repeated phone calls to get our money back. The contract stated that the deposit would be returned in 2 weeks. The owner said that leaking faucet was our fault and kept part of the deposit. We will never rent from these owners again!
Relax in our mountain home in a bubble of serenity between two mountain ridges. This home is nestled on the mountainside of the Coolfont Resort. Currently, the well-renowned Coolfont Resort is under renovation/expansion and the resort amenities are unavailable until further notice. However, the town of Berkeley Springs, WV, just a few minutes down the road, offers spa facilities, restaurants, shopping, and a quaint movie theatre. Come enjoy, relax, and rejuvenate in a peaceful mountainside home.