Very nice unit
Submitted: April 10, 2013
Stayed: March 2013
My family to include our 8 and 4 yr olds spent 5 days and 6 nights here. We had been to Kehei before and really like the location and access to beaches. The unit itself was clean, well stocked with everything we needed, to include a nice stash of beach gear (to which we added). The location in te complexly was perfect, just steps from both the pool, BBQ area and the smoking area. Owners were feet and very easy to work with.
Our only complaint was the condo staff. One in particular we had problems with for days on end. It began when, at 9:15 in the morning and a totally deserted pool, he ordered my 4 yr old son out of the pool with a small foam "noodle". When asked to show us where this was in the pool rules (it wasn't posted) and then if we could speak to the manager, he became very rude. We explained that we had observe other guests using every prohibited item on the list and the noodle wasnt even on the list, but were still told no and threatened with loss of pool privlidges. Later that day he raised his voice at my 8 yr old for jumping, again, into a totally empty pool, even though for days we had watched both adults and other kids jumping into the same pool! Over the next two days he seemed to linger by the grills he was supposedly cleaning watching my family an making my children SO uncomfortable they didn't want to stay. We made friends with another family whose children were also harassed by this same employee for using "arm floaters" in the pool. Meanwhile adults with glass containers in the pool area were ignored.
While the unit and location were very good, the staff made our last three days here very uncomfortable and thus, for this reason alone, we will not be returning.
Recommended for:
Age 55+,
Tourists without a Car,
Sightseeing
Did you find this review helpful?
Yes
No