6/10 Okay
john g., Chicago, USA
Feb 1, 2023
Liked: Communication, location
Disliked: Check-in, listing accuracy
disappointed
Every stay at a VRBO has begun with the owner or manager greeting us in the lobby. This makes for a smooth entry and a tour of the internet and tv, but most important—the entry to the unit. Here, We were texted/whatsaped the code. The wrong code. With no internet I could not call but a kind Canadian lady took me up to the threshold to her unit and connected me so I could call the manager. Oops, not 1127, 2711 she said(fictional here). Then inside I found that the second bedroom was really a large closet with no window, and no balcony of course. The bed was like sleeping on a park bench with a sheet over it. Had to buy a foam pad at Walmart for both beds ($50). While at Walmart, I bought some Icecream bars but the freezer wasn’t cold enough to keep them frozen. So when I opened the package, cream oozed out with chunks of chocolate. Then on the third day, the safe malfunctioned. It was fixed the day after I called. Lucky it wasn’t the day of departure. Love the Grand Venetian. This place? Meh.
john g.
Stayed 20 nights in Jan 2023