Beautiful condo, horrible experience and no response from renter
Submitted: October 16, 2010
Stayed: November 2009
I have been waiting almost a year to write this review, but the posting was taken down after our visit.
Although this condo is beautiful, our experience when we first arrived and our experience with the renter was horrible. It should also be mentioned that this condo is an upstairs unit, so if you have a problem with steps, this condo is not for you.
When we first arrived at the condo there was a notice on the door from the city stating that the water had been shut off because a bill wasn't paid. The heat was not on and it was freezing. We spent the next three hours trying to get the water turned on, the hot water heater working and the condo warm. Did I mention I had a one year old to handle during all of this. The phone numbers posted throughtout the condo to contact the owner were invalid. Needless to say our first evening of our vacation was ruined dealing with all of the owners errors.
We tried contacting the owner after our stay to let her know what happened and that we would like a little compensation. We never heard back from her and the posting was removed for us to write a review.
If you choose to rent this condo, enjoy but beware!
Owner's Response: A three day renter filed a review that is unfair. The issue was the water heatrer is unpluged and the water main shut off in the mechanical closet for safety reasons. The condo is an upper unit and with owners gone for 6 months the water is turned off so that in the event of freezing or water heater leaking, there is mininmal damage to lower units, if any. The renter had my current Florida phone number from all communication and did not call me at the appropriate number. There is instruction for fall/winter renters to plug in hot water heater and to turn lever on water main both easily accessible. Heat is turned down to 55 by the association and the small 2100 sq. ft. condo heats up very quickly and there is a gas fireplace to expedite heating the living areas. Water bill is not forwarded to Florida since it is a tax and water was not turned off just a notice to pay the bill which my neighbor notifies me. The renter just wanted me to refund an already reduced rental to her.
Helpful votes: 5/6
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