secluded retreat, but NOT 2 bedroom
First, this property is NOT a 2-bedroom cabin, as advertised. There is one bed in a loft that is not enclosed, i.e., it is not a separate room and is visible from the main room of the cabin. There is a futon in the common area between the kitchen and back deck. There is a sofa in the basement that folds out into a bed; it is in full view of anyone standing near the stairwell on the main floor. There is no private space in this cabin, except the bathroom.
The second drawback is that it is not especially clean. We had to change the sheets when we got there, and wash the dishes before we used them. The basement area does not appear to have been swept or vacuumed in a long time. There is dust and dirt in the corners, etc. Given that, it’s not clear what the $75 cleaning fee covered.
On the positive side: The owner(?)/manager(?) was quick to respond to rental inquiry, and was pleasant and easy to deal with. He met us in Columbus, gave good directions to the cabin, and also told us about some local attractions and services. The cabin is nicely secluded and very quiet, situated in the hills between Columbus and Absarokee. It is reasonably close to access points in the National Forest and Absaroka-Beartooth Wilderness, which were important to us because we planned to hike in the area. The road and driveway are a bit rough in places, but we had no trouble in our Subaru. The back deck and the front porch are both nice places to sit, especially morning and evening. The back deck has chairs and a table, but the front porch does not. You have to sit on the steps if you want to hang out there. We saw deer and turkeys in the yard. The kitchen was reasonably well equipped, in terms of utensils, plates, and appliances. There was not an oven but there is a microwave, stove, coffee maker, fridge, etc. We did not try out the TV or videos. Cell phone reception was good. As a “home base” for excursions into the national forest, it was a good location and a good retreat at the end of the day.
Overall, I give this a “Fair” rating, primarily because of misrepresentation regarding the bedrooms, and substandard cleaning.
Owner's Response: I am the absentee owner and after reading this particular critique, I promptly called my Property Manager and asked him why this renter gave The Hermitage such a poor review. He told me that when he first met her, he got a strange feeling from her, right away. I then inquired about the cleaning issue, and he told me that the cleaning service that we employ did a through job as always, and the sheets were just washed and all of the dishes were done, as usual. As a matter of fact, my Property Manager handles the laundry of the linens and towels himself. No one over the past 5 years have ever even mentioned the cleanliness of The Hermitage.
We have had dozens of guests at The Hermitage over the years, and this is the one and only poor review that we have ever gotten. I have provided a leather-bound guest book on the redwood burl table, asking each guest for their impression of The Hermitage, and I get them sent to me every season for my review; as a matter of fact, the reviews below are copied verbatum out of the guest book.
The Hermitage is a Montana State inspected and approved lodging facility, and we take great pride in providing a wonderful unique facility that you will never forget; some of the reviews even mention how they were so impressed with The Hermitage that they will remember their stay forever. I was personally deeply hurt by this one poor review; I hope that it does not cause you to pass over our unique facility in this beautiful setting that we offer.
Helpful votes: 2/4
Did you find this review helpful?