Great features and some problems
This house is in a spectacular location and very well equipped with a great kitchen - we were there during the Olympics and appreciated the giant TV as well as the amazing views.
There were some problems though:
Note: There Are No Doors On The Bedrooms!!!!! Not sure why this is left off the description.
On the night we got there, there was no gas in the tank and we had no heat - it was freezing - and no hot water and couldn't cook. While the caretaker took care of this as soon as possible, we were surprised to receive doubt from the owner when we reported this, and no apology much less a financial adjustment. Also, the hot tub was not functioning when we arrived - workmen arrived and were there through our first morning -and the pizza oven turned out to be some stones we couldn't figure out how to use. There were no written instructions for anything that we could find. We had no instruction of how to dispose of full garbage bags for instance and there were no cans.
Nonetheless, we had a good week - but it was a mixed experience. For many, the truly amazing views might well make it worth it. By the way, AT&T cells did work but not Verizon.
Owner's Response: In response to almondcookie: I was called at about 6:00p.m. on Saturday night about not having hot water. I don't recall being told there was no gas on the stove. I asked if they would check the electrical panel before I called the caretaker. The caretaker came within 45 minutes. He determined we were out of gas. I had just changed gas companies. They just dropped off the new tank two days earlier. I never would have guessed I was without fuel. The serviceman that came to the house said it is against the law to deliver a gas tank with fuel in it. The fuel delivery was scheduled for Friday but did not make it, I don't know why. The problem was solved within two hours. Not only did I apologize for the inconvenience but so did my caretaker and the serviceman. Pictures were sent of two bedrooms. They clearly show no doors and half walls. After renting this house for fifteen years I have only had two parties surprised about no doors. We are very careful to describe our house to people because it is unique. We describe it as multi-level, open design contemporary with wood, glass, and brass, catwalk, open railed staircases. We do this because it is not suitable for people with small children. As far as freezing, it was August 16. The evening temperature may have gone down to 60-62 degrees. The windows were open when I left Saturday morning, as they are all the time I am in the house, because it is so wonderfully refreshing. When I came back to the house after my guests had left, I walked into the house and could hardly breath because it was so hot. I checked the thermostats and found them set at 70 and 72 degrees and then found the windows left open. In the future in addition to the description of the house, people will be told the thermostats are set at 65 degrees and are locked. At the cost of heating fuel I will not be heating the outdoors. The hottub was working except for three out of 68 jets. Parts had to be ordered. The three jets were plugged but leaked, necesitating adding water every couple of days. This should not have interferred with their enjoyment of the spa. Usually, when we tell our guests how to leave the house on their departure, we tell them what to do with the trash. We usually have an instruction sheet at the house for our guests to refer to. I will be sure to post one for everyone to see in the future.
Thank you for bringing this to my attention.
Helpful votes: 3/3
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