Renovated Luxury Mountain Home -Lake View, Hot Tub, Pool Table, skiing/casinos
+1 775 720-9422
Lake Tahoe Area
Far below expectations - disappointed
Submitted: April 9, 2013
Stayed: March 2013
Pictures of the place are great... but raise unmatched expectations.
The home well used! Several lights were not working. Big screen TV on second floor looks like a fun place for family to gather around - didn't work. Had to call owner who was no help at all. No remote. Pushing every possible button combination on the side and finally managed to get a picture. TV picture quality is crap! It is a very old projection set. Bulb replacement warning. Couldn't watch it.
Some how we locked the garage door with our rental car inside. No key to open it and when I called the owner for help, she recommended a youtube for breaking in with a credit card. When that didn't work, she suggested I get a locksmith at my expense. Bottom line, way too much stress and lack of responsibility for what could be a real liability... finally, the boyfriend came by without any announcement, somehow opened the door and left. The only communication was a text "door open". No apology...
Heating system makes a periodic noise in the second floor bedroom all through the night...
Left on the last day feeling I overpaid for our vacation - Disappointed!
Great view! Totally not worth it!! I do not recommend.
Owner's Response: Thanks for feedback. Unfortunately there aren't many repair people in Tahoe and they don't work on weekends. We can fix houses but not tvs. We replaced the tv but apologize that it wasn't working during your stay. Hopefully you enjoyed hot tub and upstairs great room tv.
I texted you Sunday at 12:15 that we'd be there in 1 hourish for the locked door and you texted back OK. I came by in between real estate appointments and opened the man door to the garage and texted you so at 1:39. No one had previously locked that door but we since removed the lock.
We'll look into heating issue. Thanks for letting us know.
Helpful votes: 1/1
Did you find this review helpful?