Not worth the money extremely disappointed
Booked this Villa for myself, my partner and our 3 boys as we were visited Jamaica and the area to celebrate the in laws 60th birthday and is was nearby to where they live upon face value when we arrived the villa looked as described and whilst we loved the layout there were many issues.
Day 1 woke up to cold and very poor water pressure after managing to have a COLD shower we went and spoke to Daisy who advised us that we needed to turn on a switch which was not told to us on our 1st night after eventually locating the switch we went to buy some food, after spending over £100 on food we came ack to the villa and started to unpack that is when it became clear that the kitchen was not as clean as it should be dirty pan on oil in the oven which was still there microwave was filthy clearly had not been cleaned in a while sides were sticky and they had a major ant infestation.
Day 2 woke up again to very low water pressure and still no hot water spoke to Bernard who said that he woul have a look also complained about the ants and was advised that this was a common problem and that WE needed to purchase ant killer? After tinkering with the water Bernard came back and advised that the heating element had burnt out as the switch had been left on ? Was not advised that this needed to be turned on and off when we needed hot water didn't offer any indication of when this would be fixed
Day 3 finally hot water and better water pressure but rooms and main area had not been cleaned microwave still filthy only thing that was done was bin in the kitchen was emptied and pool cleaned had to go to the local store and purchase cleaning products so that I could clean the kitchen and get rid of the ants as they had got into most of the food that we purchased and had to e thrown out
Day 4 no hot water again complained again and said that the heating element was still burnt out insisted we get a timescale to get it fixed and was asked "what do we need hot water for?"
In summary out if the 2 weeks we have been here we had 1 day of hot water 2 days of NO water and 8 days of very low water pressure we ad to go to the in laws for a shower to add to this they were coming up to the villa as soon as we left switching absolutely everything off o we could not charge our cameras or iPads and when we came in after dark could not see how to get in as the switched off all the lights
If I did not have family locally this would have ruined our holiday don't waste your money
Helpful votes: 4/4
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