My husband, 12-year old daughter and I arrived on Christmas night and were let in by the property manager's daughter, Andy. She was very kind, spoke fluent English and helped us order a taxi to have dinner outside the city. The house is stunning - and huge - beautifully restored with gorgeous tile and woodworking. It has all the modern amenities one wishes while traveling (fully updated kitchen, air conditioning in the bedrooms), though be prepared for tepid shower water (never hot) and fairly low water pressure. We had a few minor inconveniences (the clothes dryer was broken and the satellite didn't work). A repair-man came to fix the latter and it was actually nice to not have a tv on for a few days. Merida is enchanting. We were within walking distance of the Zocalo, Paseo de Montejo and our favorite little square near the Hotel Casa San Angel where we ate many breakfasts because the coffee was amazing. Without exception, everyone we encountered in Merida was warm and welcoming. We immersed ourselves in the Yucatan culture with day trips to Uxmal and Chichen Itza and spent a glorious day at the Los Dos Cooking school learning to prepare a traditional Maya meal. We chose to not rent a car and instead relied on taxis which were very inexpensive (compared to L.A. & NYC) and easy to order even during the holidays. All in all we had a wonderful visit and will definitely return.