We gave the owners 1 day's notice that we planned to vacation on Isla Mujeres and they spent the better part of that day making it happen. Ashley was so generous with her time and attention to my family's needs, I was blown away. We arrived at Casa Paraiso the next day and couldn't believe our eyes. The house overlooks the most beautiful "Corona commercial"-inspired aqua-blue ocean and the master bathroom gives you a peak at that scene each morning, as you're getting ready. It was such a relaxing way to wake up every day. The beds were incredibly comfortable and everyone in our party experienced a great night's sleep. The house was near the major grocery stores and some of the best restaurants you'll experience. Throughout the vacation, I harassed Ashley and the property manager, Ron, with questions about the house and the island and both of them were extremely quick to respond to each of my needs. Finally, I'd say that Ashley's initial 'welcome letter' (which you get when you pay for your stay, and the information that's left in the handbook at the house, were incredibly thorough and saved us lots of money!! I overheard other tourists on the island talk about how good a deal they got on transportation from the airport to the ferry terminal and it wasn't even close to as good a deal as Ashley had recommended. Oh, one more thing: the pool was one of the most refreshing things I've ever experienced. I expected the water to be lukewarm because we were vacationing during a very hot time of the year, but the water was perfect. It wasn't shockingly cold, nor uninspiringly warm. It was just the right amount of refreshingly cool. My family hopes to stay at this house again in the near future.