My husband and I (we are in our seventies) have been here for 5 weeks and one more week to go. We love the pool especially after swimming in the ocean. The pool is cool and 5 feet deep. I swim circular laps. No one has been in the other units, as we have been here during low season, so it's wonderful, BUT if there were people here you would not know it, as patios and balconies either hidden in the foliage and trees or hidden on the other side of the buildings. This unit is great as we have a view of the pool. The other unit on the main floor does not, but it is larger. Upstairs is the penthouse. Playacar Phase 1 is located in a secured gated residential area with security biking around 24/7 and very friendly (in fact we forgot the beach chairs and umbrella one night, as it rained and security had them at their office.) The beach is the best in Playa del Carmen. Further down are massive hotels.
Amir, maintenance, wife, Miriam, and son Elio are so helpful. Our maid Dalia is very sweet. They will attend to all your needs. Amir brings me books from other units when I run out. Carlos is the property manager and speaks fluent English. He and the owner rectified a bad functioning water heater immediately.
The internet works well on the patio or in the studio. The king bed is very comfortable. The bedspread and draperies very nice. The kitchen is minimal with under counter frig, but the freezer does not freeze. The TV is mainly in Spanish. Most of the units have mini-splits, but ours has an old A/C, but you really don't need A/C very often, as lovely ocean breezes. Bring mosquito spray from the states like “Skin So Soft” or something with Deet in it, which is banned here. What works for me is “Raidolitos”, green spirals with citronella you light or “Bye-Bye” spray. My husband has not been bitten once, BUT the mosquitos love me!
5th Avenue, “the street” is 3 blocks away. We usually walk a block and a half to the end of our street and then take the jungle stone path in back of the Archeological Zone or cut through the Archeological Zone to Starbucks, Oxxo (convenient store) and to 5th Ave and the Pier to Cozumel OR walk there on the beach it's quicker. We walk everywhere.
The English speaking church is Fellowship Church meeting at 10:45 at the City Express Hotel at the main entrance to Playacar from the highway (carretera).