When we arrived late at the home and discovered a small issue in that the house keeper was not able to clean before our arrival (being a house rental owner myself, I understand these things occasionally happen). However a quick email to the owner corrected everything immediately and the house keeper was there the next morning. The owner gave me a partial refund for the inconvenience. The house was well equipped with everything we needed. It is in a beautiful gated community but is also secluded. We had a party of 8 and there was room for another half dozen people. We were never crowded. The owner was most helpful in providing advice on local activities and most attentive to our needs. I have rented many houses through VRBO and this owner was by far the most readily available and helpful of the ones from whom I have rented.