We had some plumbing issues that were resolved very promptly by maintenance staff. The support staff overall was absolutely wonderful. Outside the very-promptly resolved plumbing issues, the cabin was quite relaxing and well-stocked, definitely home away from home. Nice and quiet, with a stream right next to the cabin. We really enjoyed canoeing on the lake, being so close to Canaan Valley National Wildlife Refuge, and having such super-easy access to Dolly Sods (within Timberline development). The WIFI worked fine. Nicely decorated, well-lit interior. Pet-friendly means dog-friendly, we inquired on bringing our cat and were told no cats. Did end up bringing a dog. Would recommend, but pet-friendly should be changed to dog-friendly.