Last year was my first trip to Chelan and stayed at the Chelan Resort Suites. The manager was easy to get a hold of and responsive. This was another wonderful stay filled with lounging on the beach park just a few steps away from the accommodations and enjoying wonderful wineries nearby including Karma and Tsillian cellars. The check in and check out posed a few problems (condo was not ready by 3 & door locked early at checkout) as well as a couple things in the condo were not cleaned properly. Overall though, the trip was as amazing as I imagined. I will plan on making this a yearly summer trip!