From the very start of this rental experience to the end things went extremely well. We got a quick response to our inquiry and numerous contacts before our stay. Patti was gracious and very helpful during our stay. The condo itself was clean, well equipped and beautifully decorated. It was a very homey atmosphere. There is plenty of room for a family, and a washer and dryer was a wonderful convenience. The hot tub was open and we used it every night. Our location was right on the bus line and we skied at three resorts with easy access to the bus. I would highly recommend this unit to anyone considering a stay in Park City.