We had to find a place with very short notice and Lisa was able to accommodate us for the week we were in Salt Lake. We had the opportunity to stay in both units available and both were well furnished, very clean and more than adequate for 4 people. Most of the week there were only two of us but the added two adult children for two nights filled the one bathroom apartment and we functioned just fine. The lower unit really has a wow factor in terms of furnishings. The first unit we stayed in on the second floor is comfortable. We were lacking enough towels and I couldn't find the sheets for the futon in the living room and Lisa was very responsive and arrived the next day with everything that was needed. The second unit downstairs had more than anyone could need. Lisa responds almost immediately to email and obviously wants everything to go right and for her guests to have what they need and to be comfortable. The location is great for reaching downtown and getting back to the airport. While it is far from the ski areas for Utah, access is easy because the unit is very near the on ramp for I-80 West which allows to you access the ski areas quickly. Lisa sends you a packet that requires a bit of reading but it answers all your questions and gives explicit instructions on getting into the unit. If you read it, you will have no trouble in accessing the units. I recommend this listing for vacations, business people (she has a good strong internet) or people on family visits. The units are small but there is a pool, so it could work for someone with a small family. And, by the way, the shower has great water pressure!