I contacted Shantel at the time she was about to remove this listing in order to remodel. However, it was a last minute trip to spend time with my kids that I thought I was not going to be able to get. The Mitchell's were so accomodating, I am so extremely grateful. They still removed their listing but delayed their remodel for 2 weeks so I could spend a week there with my children. It was an amazing experience. They were there personally to greet me when I arrived and gave a tour and told me everything I needed to know about the home. They were available to me at an;y time. Shantel even went so far as to make us an arrival relaxation dinner meal at no charge because we were staying more than 5 nights. We were the first ones to benefit from this because she said it was a new amenity she was going to include in the 2015 season. I promised Mitchell's I will stay with their home when I am in the area to see my kids and that's exactly what I plan on doing.