My wife and I decided to take her folks to Chicago for a few days since they had not been there before. Since we have used VRBO in the past it was a natural choice for us on this trip as well. The unit we chose was exactly the way it looked on line; very spacious and clean. Having two bedrooms and two bathrooms was imperative so we could have our "space" and yet be connected to her parents. The location was perfect; easy to get anywhere whether it was the zoo, magnificent mile, or a sox game we were in the perfect location. The process from start to finish was seamless and the communication was perfect. We would definitely recommend this to our friends and family and will use it again on our next trip to Chicago.