My husband and I stayed at this property while on vacation - my first to SF. The studio apartment was attractive, clean, and just what we needed. The owners provided one of the most complete and detailed binders I've ever seen of everything from amenities of the apartment to area restaurants and transportation. They were also great at providing answers to last minute texts asking questions while we were in the city, and looked up restaurants online for us as we wandered in Chinatown not sure where to eat. The neighborhood is quiet and tree-line, and transportation to anywhere in the city is a block away. After hours street parking is available and a parking garage is within easy walking distance, but we did not need the car due to the proximity of the apartment to public transportation that took us all over the city. As mentioned, Laurence and Nick were available and responsive upon request, but otherwise we enjoyed complete privacy during our stay. The bed was comfortable, wifi and TV were great for keeping in touch with the world and unwinding at the end of the day, and on the day we were just too tired for a restaurant, we were able to prepare a meal "at home" and relax. About a block up the hill is a small market that had beautiful fresh produce, freshly made sandwiches, cheeses, milk, and other essential (including coffee) at very reasonable prices. Not only would I stay here again, I would encourage friends to do so - our hosts help make my first trip to SF truly wonderful and hassle-free.