Our main reason for coming to Luray was the convenience to the Thornton Gap access to Skyline drive and hiking in SNP; we found this property last year and loved it so much we returned again this year.
The upgraded living room and new central air conditioning were surprise bonuses on our return, but luckily we didn't need the AC during our June week (except to cure a little stuffiness from being closed up during the daytime when we were gone).
Basically we were up and out by 9;30 every morning for hiking or kayaking on the river, and then back by 4:00 for dinner and nighttime fire in the fire pit. We had brought our own croquet and bocci and played them on the lawn.
A big plus is the amount of porch space with roof overhang, meaning that if its raining you can stay outside much of the time and play games on the picnic table.
We found nothing lacking and as such I've never spoken with or met the owner, except as part of the Homeaway booking process. I would certainly consider another return if we decide to come back to Skyline for another year of hiking.