Why four stars? with a better quality sofa bed in the second bedroom I would gladly give five. Otherwise, everything we needed was available in this charming ground floor flat perfectly situated for our rugby weekend. Bus stop twenty yards from the front door, Kew Gardens BR and Underground a ten minute stroll away (great little market on the first Sunday of the month), easy walking distance to Kew Gardens, the Thames and, a little further, Richmond for shopping, eating, drinking, riverboating, sightseeing and watching rugby or cricket. The flat itself is extremely well appointed with all the utensils one could wish for. The living area is admittedly compact, but for a two bed we did not find it claustrophobic. Cable TV worked well, all appliances in order and clean (spotless property in general) and what a joy to find the fridge stocked with basics and the bathroom well supplied with soaps, gels, creams, etc. Even the slightly ill-advised LED wall lighting in the shower only served to add to the overall charm!! With off-street parking and a well-maintained patio area to boot, we found this property to be great value for money and the owner's attention to detail during our stay was professional and unintrusive. Would definitely stay here again and have already recommended to others. Thank you!