We spent almost a week in this apartment, and couldn't have found a better place to stay during our London vacation! It has a great location, only a few minutes walk from a big supermarket and the underground. It's also an easy walk down to Hyde Park via Portobello road. The apartment itself was beautiful and spotless, and just like the pictures in the advertisement. We were invited to help ourselves to coffee, tea, and whatever else we found in the kitchen. Bathroom articles were also provided - even had the shampoo our family prefers! Beautiful big, soft towels! Great Wi-fi connection plus it was so nice that the apartment came with a computer we could use. Everything was just so much better than a hotel! All of this of course thanks to Jhonathan, the owner. He absolutely is Mr. Customer Service! He quickly responded to my emails, greeted us at the apartment, and was available during our stay. Such a pleasant and polite man to deal with! Would love to stay at his apartment again, and I don't see how anybody could be disappointed after a stay here!