We arrived on September 10th and Jonathan rescued us from the Welbourne Tube station and drove us to the flat. He is a very polite and with strong customer service skills. He oriented us to the neighborhood using the computer available in the flat and Recommend restaurants that were good. The listing is exactly as the pictures show and is very clean and the kitchen well stocked. The washer worked very well and clothes dried quickly on the rack provided. There is a bit of noise from the nearby train but by the second night we got used to it and slept well.
Jonathan was available by phone anytime we needed to ask anything and overall we had a very positive experience. Our wish list includes: kitchen scissors, softer pillows, and new fluffier bath towels. By the way all bath toiletries as well as coffee were there for our use. Thank you Jonathan for everything and good luck with continuing to rent your place.