We are an American family of six (two adults and four children ranging in age from 13 to 9). This was our first visit to London as a family, spending a week soaking in the sites and experiences, and we had an absolutely wonderful time. Part of the charm of our stay was this pleasant flat situated just a short walk from the south bank of the Thames and Tower Bridge. We found the flat quiet and restful, a great place to return to after a busy day.
The area surrounding the flat is largely residential, with restaurants and shops a few blocks away, including a Tesco grocery store, and a number of restaurants along the Thames. There is a pedestrian bridge that crosses the water from Mill Street over to Butler's Wharf that gives very quick access to the shops and restaurants there. To find it, you have to enter an enclosed parking area along Mill Street - it feels like you're trespassing to find the opening among the buildings, but you'll find it is a common and convenient thoroughfare. In the opposite direction, the walk to the Bermondsey underground station took less than ten minutes.
Although a bit small for six, the flat was cozy and comfortable, and well-equipped with utensils, dishes, cookware, etc. The bed in the bedroom was comfortable, and the sleeping accommodations in the living room were more than sufficient for our kids. Having a half bathroom (no shower) in addition to the full bathroom was an added convenience. The Internet connection was acceptable for normal browsing and email. We did feel the flat could stand a bit of minor maintenance - a number of burned-out light bulbs, a very sticky front door, and a periodically noisy water heater that awakened us one night. But otherwise the flat was modern and clean and perfect for our needs.
This being our first visit to London, we had done a lot of research on accommodations and had read a lot of rental horror stories. Clive and his staff were very patient with us as we peppered them with questions prior to making our reservation. And they proved to be honest and reliable. Our fears were completely unfounded.
If you are trying to decide whether this is the flat you should rent during your stay in London, and you are willing to trade a bit of proximity and convenience to gain a reasonable rate, then I heartily recommend this flat. If you are concerned about whether Clive's company is above board, hospitable and reliable, I can assure you they are. We would gladly rent this unit again.