My family consisting of my husband, my 14 year old, my 18 year old and myself stayed in the flat from Jan 11 - 15th. The pictures do not do the flat justice! Everything was very nice, and Cindy was super helpful. There were maps and schedules for the underground, directions to stores, everything you want and more! The train station was very nearby, and it was very easy to get around with no car. I would definitely recommend both the flat and the owner to friends. I kind of wish we were visiting London again so we could stay there again.