Well laid out flat which comfortably accommodated our group of 5. Big rooms and everything you could need - washer, dryer and dish washer (very necessary for weary travelers!). All the beds were comfortable with nice mattresses and the bathrooms were spotless. We were provided with clean sheets and towels for our stay. Good location with Sainsburys and the Tube just a quick walk away. We were greeted for check in by Johan's personal assistant who was friendly and extremely helpful. If we come to London again, will definitely look if this one is available!