Were able to check into the apartment at the specified time. Everything necessary to have a nice stay was provided - from towels to spices to handsoap. The kitchen was nice and open in the living area so the family was able to all hang out in one area while mom was cooking. My family chose this apartment because it was down the street from my own flat and the area is perfect with 5-10 minute walk to underground and overground station and a bus stop literally right outside the flat. The local corner shop nearby is perfect for picking up some last minute items and reasonably priced for London. The flat was bright and spacious and very comfortable. Certainly felt like a home away from home! Thank you!