After seeing the last review was skeptical about the choice we had made for our family with young children. However, I was extremely pleased with everything. We did put a few things out of reach of the 16 month old, but nothing we didn't plan on already having to do. The 8 and 12 yr olds loved the house, the pool, the hot tub, the games, etc. The adults were likewise just as pleased. Everything we needed was provided except for a few toiletries which George listed in his email. He was very easy to work with and even let us in early upon arrival. The temp is controlled by him offsite. The outside temp was over 100 degrees the 4 days we were there and we were never uncomfortable nor had to call him to adjust on either the upstairs or downstairs units. We hope to stay there again.