We stayed at the Cumberland for the CMA festival in June and it was perfect. Check in instructions were clear and we had no problems. Fantastic view in our unit, great taco place across the street, an urban grocery store 2 blocks away, and many other choices of places to eat within walking distance. We were just 4 blocks from Bridgestone arena and Broadway St. Wonderful place to stay and I loved having a washer/dryer in the unit. We would definitely stay here again. Extremely convenient to all downtown has to offer. We only used our car to and from airport. I would not rent a car if you are planning on staying in the downtown area.