Wow! Our stay here was wonderful. We especially enjoyed the wonderful views from the balconies. At 9:30 every night you can see the fireworks from Dollywood far below in the valley. Relaxing in the hot tub and taking in the panoramic view was a family favorite, especially after a long day of hiking mountain trails or the busy streets of Gatlinburg. The chalet was clean and welcoming also and had everything we needed. Sandy was great to work with and we even got time to know each other a little hanging by the pool (just a stone's throw from the front door). Really a great vacation and a great place to stay. Definitely recommended!!!