We contacted the owner initially by e-mail and then by phone. Susan was more than accomodating and easy to work with in scheduling and arranging our family get away, as we had to reach a consensus amongst all of us in Minnesota and Colorado. The location was great for some site-seeing. The home is beautiful, exceptionally clean, well maintained, and equipped with pretty much everything we needed to prepare a Thanksgiving dinner for the 6 adults and 3 kids. The laundry set up there was an added plus as well as the internet access for those who wanted to check their e-mail or other things. I look forward to trying to do this again, as if the weather is cooperative (as it was during our stay), it is an extremely enjoyable time to be out in the Black Hills. I would do another stay at this place in a heartbeat! Thank you, Susan!