Hello, thank you for staying at our home away from home. We take all comments very seriously and wish to make this a wonderful experience for you and your family.
Upon reading comments that were made, we would like to address the issues that arose:
Regarding the comfort of one of our beds, we are sorry if you did not feel it was comfortable. The mattresses in the house are top of the line mattresses. We chose our mattresses to be in the mid-range when it comes to soft vs firm rating to provide the best experience overall. We would love to get more feedback regarding this.
We recently visited the home as well, and agreed that the water pressure in the master shower was low. As a result of your comments, we were able to investigate this. This was fixed this past july.
The backyard was COMPLETELY landscaped, which was due. I hope you will find this to your liking.
The fountain in the pool was repaired and is working properly. We discussed the pool in depth with the pool company which has been coming regularly since we took possession of the home. He stated that although the pool is very clean, the finish of the pool plaster has become stained, which can give the pool the appearance of being dirty. We have picked out a completely new plaster finish to be installed. Due to occupancy and backlog with the best pool finishing company on the island, it is estimated that this will be done during the end of September.
We also recently had the cushions on the couch replaced with the highest rated couch cushion material.
Thank you for putting your trust in us for the best vacation experience possible. Keep the comments coming, as we will always continue to strive to make this the best home for the price. Sincerely, the home owner of 40 Bradley beach rd.