This is my first time renting a cottage to spend my birthday weekend with a good friend of ours. We didn't know what to expect so we brought many home necessities that were not needed. The house was very clean and contain every housing supplies we need for cooking including a gas tank for the grill! When I opened the door, the kids were full of excitement as they run up and down the stairs to check on the room. Unexpectedly, it was great experience and a pleasure to meet the owner. Although things happened that we didn't expect; but the owner made himself available to answer my phone call. This place is very convenient to the beach and is located right across from the pool. If I was to rate the customer service I received from Feng, It is high beyond the five star. I appreciate your prompt response and thank you again for everything. I will definitely come back to stay at this nice and cozy warm house.